Store Policies
Store Policy
-
Orders sent to incorrect address by us will be refunded.
-
Customer will be charged a fee if address is incorrect. review your order thoroughly before checking out.
-
Made to order items are not eligible for returns, exchanges or refunds.
-
We accept orders worldwide.
-
International customers are responsible for any extra fees that may occur.
-
All orders shipped internationally are final sale.
Exchanges
-
Exchanges must be processed within 14 days of shipment date.
-
We only replace items if they are defective or incorrect and the item to be replaced with is in stock.
-
We cannot accept requests for changing the color or size.
-
If an item cannot be replaced, the purchase price will be refunded.
Return Policy
-
Items must be unwashed and unworn in its original condition and packaging.
-
Please include a note with your full name and order number.
-
The customer is responsible for return shipping charges.
Shipment Process
-
Orders will take 7 days to be processed.
-
You will receive an email confirmation with a tracking number once your order is ready to be shipped.
-
Domestic orders typically take 2-7 business days to be delivered.
-
International orders typically take 5-15 business days to be delivered.
-
Orders are shipped via USPS from our headquarters in Los Angeles, CA.
-
Please expect delays during and after holidays, sales and special events.
-
We are not responsible for any lost, stolen or damaged shipments.